Understanding Your Invoice

Learn how to read your monthly Neurithum invoice.

Invoice Sections

Header Information

• Invoice number and date
• Billing period
• Due date
• Customer information

Subscription Details

• Plan name and tier
• License count
• Base subscription fee

Usage Charges

• Additional users (if over limit)
• Data storage overage
• Premium feature usage

Adjustments

• Credits applied
• Promotional discounts
• Prorated charges

Total Due

• Subtotal
• Applicable taxes
• Grand total

Line Item Breakdown

Per-User Licensing

• Count of active users
• Per-user rate
• Total user charges

Data Storage

• Included storage
• Additional storage used
• Overage rate

Professional Services

• Implementation fees
• Training sessions
• Custom development

Payment Information

Accepted Methods

• Credit card (auto-pay)
• ACH bank transfer
• Wire transfer
• Purchase order

Payment Terms

• Net 30 for enterprise
• Due on receipt for standard
• Late payment fees

Questions About Your Invoice?

Contact billing@neurithum.com or call 1-800-XXX-XXXX